In addition to being assured of personal individualized service, confidentiality and anonymity, you are also assured that if your needs go beyond that of the agency, you will personally be referred to a trusted therapist at another agency that matches your specific needs. This saves you the heartache of beginning your search all over again.
Have you ever tried calling one and received the "no person" at the other end of the phone line or "the intake department will return your call in one or two days." The question of WHEN comes to anyone's mind? When will that be? Will you be called back when you are at work and can't take phone calls thereby setting up a stream of "phone tag?"
Frequently you talk to a robot who "attempts" to decipher why you are calling or who you want to be connected to. Then you may deal with the possibility of a seemingly endless number of voice recordings and numbers to press. Frequently, you end up at the same place you started and still you have not spoken to a person or the line is just disconnected after a long wait. It is understandably difficult to still be in the right frame of mind to seek help when the voice finally gets on the line or if you are one of the lucky ones and your call is in fact, actually returned.
In summary, in this day and age, contacting an institution or large agency becomes a test of wits, may become demeaning, and is the REASON some people actually change their mind for counseling.
In an obvious statement, ANY Behavioral Health Facility that is funded to serve the community should be ready to provide the help when you ask for and need it.
At Counseling Center of Lake Geneva, you are offered personalized service designed to prevent you from becoming discouraged before you even begin counseling. MOST importantly, you are treated with acknowledged respect as opposed to "just another phone call."
In addition to being assured of personal individualized service, confidentiality and anonymity, you are also assured that if your needs go beyond that of the agency, you will personally be referred to a trusted therapist at another agency that matches your specific needs. This saves you the heartache of beginning your search all over again and you have some comfort level realizing that you are not starting the painful and tedious process all over again and that you are headed to a qualified and trusted therapist.
Avoiding the search can give you peace of mind and save you energy and time.
At the practice, you enter a professional building in down town Lake Geneva with off street parking and a convenient location. More importantly, however, is the fact that your confidentiality and anonymity is assured because this building houses a number of professionals - dentists, attorneys, a weight loss clinic, and other professional providers, and so there is no one who knows why you are entering the building and whom you are consulting with unless you choose to share this information.
Please understand that the personal philosophy of the agency centers around the fact that counseling is an acceptable, valuable, and useful tool, and that more and more individuals actually seek out some type of therapy. However, in the event, that you personally do not want this information known in the community, this location helps regarding that specific need.
Referrals are readily made available should the needs of the client extend beyond the scope of the agency.
A supportive and empathic environment is offered, however directive counseling is utilized when it is clearly needed. There is no reason to pay for someone to just listen to you and nod their heads. Most people have family and friends that are able to do that and true Psychotherapy extends beyond this approach to offer lasting change and growth.
Local references available and all services are provided by Licensed and Certified Professionals.
Call today for an initial consultation! Evening and Saturday and Sunday appointments are available upon advanced arrangement.
Please contact by phone or email:
(262) 249-8828
fax (866) 567-8828
or
